Clients

Hewitt is a global HR consulting company that also provides HR oursourcing to Fortune 50 companies. Millions of employees rely on Hewitt’s systems for their managing their health and insurance benefits. The company also provides HR information such as the Fortune’s 100 best companies to work for.

Inventivity was engaged,through Scient, a leading e-business consultancy, to participate in the inception of a new business starting from early business strategy discussions to development of the first implementation. 

The business plan required serving up to 20 million users who might access the site in compressed time periods (to enroll in health benefits) and thus the system would need to tolerate enormous peak usage. 

To do this, Inventivity assessed Hewitt’s already substantial technology organization (1700 people) and systems in order to develop a technology strategy that could meet these requirements. “It turned out they had substantial expertise in building and operating large-scale systems, however, they lacked the knowledge and the culture to build yet another system for web-based audiences in a short time,” said Jeff Greenberg. 

“We provided deep technical experience and organized and led very talented architects to design and size a system that could meet their needs” he said. Working with business thought leaders and project management staff, Inventivity created an organization to design the web-system and the staff to build it. The Inventivity team was able to mediate between the client and a large consultancy hired to implement a vision.

On this assignment, both a new system and technology organization were built from scratch.  To do this, Inventivity served as the virtual CTO of the organization.
 
“We gained credibility with the client and the development outsource team because we clearly outlined the challenges they would be facing and helped them to arrive at realistic dates and scope,” said Greenberg. With an overall team size of about 120 people and a development organization of 80, the internal organizational challenges were also intense. “We acted as a neutral third party, at once mediating and leading a hungry client with very high standards and a driving but young outsourcing team."